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Programs & Services
For more information about these programs and services, please
contact your local SVEC office or email us at
info@svec.coop
Home Energy Survey
The Cooperative provides free home energy surveys to its
residential members. The purpose of the survey is to help
consumers understand how they consume electricity and how to
get the most for their energy dollar.
Third Party Notification Form
SVEC has established an authorized third party notification
program. This program allows for an authorized third party
to be notified in case of pending termination of electric
service of an individual account. If you are interested in
this program, the form that needs to be completed and returned
by mail is available by
clicking here ( 27 KB).
The program description and details are included as part of
the form.
Life Support Registry
In efforts to update our files and meet certain state
requirements, SVEC needs to know if someone in your home
depends on life-support equipment.
Click here ( 22 KB)
for more information and the form that needs to be completed and
returned by mail, along with your physician
certification. The program description and details are
included as part of the form.
Surge Suppression
Protect your motor-driven or resistance-heated electrical
equipment with a TESCO Surge Protection System offered by SVEC.
An electrical surge is a very brief period of high voltage,
and is the most damaging of power disturbances. Surges may be
caused by several things, such as lightning strikes, storms,
falling tree limbs, and auto accidents.
The TESCO Surge Protection System offers protection for items
such as a washer, dryer, refrigerator, freezer, range/stove,
dishwasher, trash compactor, sink disposal, central vacuum,
security system, garage door opener, ceiling fan, room air
conditioner, electric hot heating, HVAC, water softener, and
others. Computers are covered, but there are other ways
lightning can get to the computer. The warranty only covers
if lightning comes through the electrical connection.
For more information and warranty restrictions, call SVEC, or
stop by your local district office. The meter-based device remains
the property of SVEC. This service is accompanied by the manufacturers
down line repair or replacement warranty. Click on the link below
for warranty information.
TESCO
Residential Warranty ( 371 KB)
Load Management
A voluntary program where members allow the Cooperative to
install a remotely controlled switch on their electric
storage-type water heater. This allows the Cooperative to
control that heater during peak times of electrical demand
system-wide. Any reduction in peak demand results in a savings
to the Cooperative which, in turn, are savings for the members.
To date the Cooperative has over 6000 water heater switches
installed and the program has reduced our wholesale power costs
by over $29.0 million since its inception.
SVEC Energy Assistance
The purpose of this program, which is administered by a
number of outside organizations, is to assist individuals and
families experiencing financial stress in making their winter
energy bill payments. Contact the appropriate agency in your
area for more information:
Staunton-West Augusta County Salvation Army
1700 West Beverly Street
Staunton, VA 24401
Harrisonburg-Rockingham County Salvation Army
185 Ashby Avenue
Harrisonburg, VA 22801
Shenandoah County Department of Social Services
600 North Main Street, Suite 108
Woodstock, VA 22664
Salvation Army Service Unit – Hardy County
401 Maple Avenue
Moorefield, WV 26836
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